1. Agreement to Terms

By accessing or using the services provided by Sughware Technologies (RC: 8594779)("we," "us," or "the Company"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Services

Sughware Technologies provides custom software development, AI & machine learning solutions, API integrations, cloud & DevOps architecture, UI/UX design, and analytics dashboard services. The specific scope, deliverables, and timelines for each engagement are defined in a separate Statement of Work (SOW) or project proposal agreed upon by both parties.

3. Client Responsibilities

• Provide accurate and complete project requirements.
• Respond to requests for feedback, approvals, or information in a timely manner.
• Ensure that all materials and content provided to us do not infringe upon third-party intellectual property rights.
• Make payments in accordance with the agreed payment schedule.

4. Intellectual Property

Upon full payment, all custom code, designs, and deliverables created specifically for the client are transferred to the client. We retain the right to use general-purpose tools, frameworks, libraries, and methodologies developed independently of the project. Pre-existing intellectual property remains the property of its respective owner.

5. Payment Terms

• An initial deposit (typically 40–50%) is required before work commences.
• Milestone payments are due upon delivery and approval of each project phase.
• Final payment is due upon project completion and handover.
• Late payments may result in suspension of work until outstanding invoices are settled.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information, trade secrets, and sensitive data disclosed during the engagement. This obligation survives the termination of the agreement.

7. Limitation of Liability

Sughware Technologies shall not be liable for indirect, incidental, special, or consequential damages arising out of or in connection with our services. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

8. Termination

Either party may terminate an engagement with 14 days' written notice. Upon termination, the client is responsible for payment of all work completed up to the date of termination. Deliverables completed and paid for will be transferred to the client.

9. Warranties & Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. We do not guarantee that software will be entirely free of defects but commit to resolving reported bugs within a reasonable timeframe during the warranty period (typically 30–90 days post-delivery, as specified in the SOW).

10. Governing Law

These terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services constitutes acceptance of the revised terms.

12. Contact

For questions about these terms, please contact us at info@sughware.ng.